Privacy policy

Ezy Prime (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from ezyprime.com.au (the “Site”) or interact with us in any way (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services.

 

How We Collect and Use Personal Information

We collect personal information to provide, improve, and personalize our Services. This includes information collected directly from you, through automated means like cookies, and from third parties.

Personal Information We Collect

1. Information You Provide Directly:

• Contact Details: Name, email, phone number, and address.
• Order Information: Billing and shipping details, payment confirmation, and purchase history.
• Customer Support: Information provided during inquiries or complaints.

2. Information Collected Automatically:

• Usage Data: IP address, browser type, device information, and interaction data collected via cookies or tracking technologies.

3. Information from Third Parties:

• Payment processors for processing transactions.
• Service providers such as Shopify for powering our e-commerce platform.

 

How We Use Your Personal Information

• We may use the information we collect to:
• Fulfill and manage orders, including shipping and returns.
• Provide customer support and communicate with you.
• Personalize your shopping experience.
• Send promotional and marketing materials.
• Detect and prevent fraud or security threats.
• Comply with legal obligations.

 

How We Share Your Information

We may share your personal information with:

• Service Providers: To manage payments, shipping, IT support, and analytics.
• Business Partners: For marketing and promotional purposes.
• Legal Authorities: When required by law or to protect our rights.

We do not sell your personal information or disclose sensitive personal information for purposes beyond those outlined in this Privacy Policy.

 

Data Security and Retention

We implement industry-standard measures to protect your personal information. However, no method is completely secure. We retain personal information only as long as necessary for the purposes described or as required by law.

 

Contact Us

For questions or concerns about this Privacy Policy, please contact us:

Email: info@ezyprime.com.au